Refund policy

VANTOR RETURN & REFUND POLICY

Each VANTOR item is made to order. Because of this, we generally do not accept returns or exchanges for buyer’s remorse, including ordering the wrong size or changing your mind after an order has entered production. Please review the product description and sizing information carefully before ordering.

Damaged, Defective, or Incorrect Orders

If your item arrives damaged, has a manufacturing or printing defect, or you receive the incorrect item, please contact us within 30 days of delivery. Include your order number, a description of the issue, and clear photos showing the problem. After reviewing the issue, we may provide a replacement or refund when appropriate.

Cancellations

Because orders may enter production shortly after they are placed, we cannot guarantee that an order can be changed or canceled. If you need to make a change, contact us as soon as possible and we will determine whether the order can still be modified.

Refunds

Approved refunds will be returned to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.

Contact

For questions about an order or this policy, contact us at cjheffelfinger2009@gmail.com